FAQ

Product descriptions are as accurate as possible, but customers should contact VanAgain before ordering when a fitment application is uncertain.

Orders placed online are charged through checkout. If every item is in stock, orders placed before 2pm Eastern time normally ship the same business day. If an item is backordered or unavailable, VanAgain contacts the customer with options to wait, remove the item, or cancel the order.

VanAgain ships by UPS or USPS. Orders placed after 2pm Eastern time or over the weekend are processed the next business day. International buyers are responsible for any customs fees and taxes.

Returns require approval before anything is sent back. Returns must be uninstalled, in the original box, and started within 30 days of the invoice date. Electrical items are not returnable after installation.

Registered customers can use wishlists to save parts for later. Purchased wishlist items are removed from the saved list.

Eligible purchases earn reward points that can be redeemed toward future orders. Points cannot be redeemed for cash, traded, or transferred.