Privacy & Terms
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<span class="font-medium text-foreground">Privacy Policy</span>
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<p class="text-sm font-semibold uppercase tracking-[0.18em] text-primary">
Customer privacy
</p>
<h1 class="mt-3 text-3xl font-bold tracking-tight sm:text-4xl lg:text-5xl">
Van-Again Privacy Policy
</h1>
<p class="mt-5 max-w-3xl text-base leading-7 text-muted-foreground sm:text-lg">
This Privacy Policy explains how Van-Again collects, uses, discloses,
retains, and protects personal information when you visit our website,
create an account, place an order, contact us, or interact with our
services.
</p>
<p class="mt-4 text-sm text-muted-foreground">
<strong class="font-semibold text-foreground">Last updated:</strong>
July 24, 2026
</p>
</div>
</header>
<!-- Plain-language summary -->
<section
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aria-labelledby="privacy-summary-heading"
>
<h2
id="privacy-summary-heading"
class="text-xl font-bold tracking-tight sm:text-2xl"
>
Privacy at a glance
</h2>
<div class="mt-6 grid gap-4 sm:grid-cols-2 lg:grid-cols-4">
<div class="rounded-xl border bg-card p-5">
<h3 class="font-semibold">Information we collect</h3>
<p class="mt-2 text-sm leading-6 text-muted-foreground">
Contact details, order information, account activity, communications,
device data, and information provided during checkout.
</p>
</div>
<div class="rounded-xl border bg-card p-5">
<h3 class="font-semibold">Why we use it</h3>
<p class="mt-2 text-sm leading-6 text-muted-foreground">
To fulfill orders, provide support, prevent fraud, operate the store,
communicate with customers, and improve our services.
</p>
</div>
<div class="rounded-xl border bg-card p-5">
<h3 class="font-semibold">Who receives it</h3>
<p class="mt-2 text-sm leading-6 text-muted-foreground">
Shopify, payment providers, shipping carriers, service providers, and
authorities when legally required.
</p>
</div>
<div class="rounded-xl border bg-card p-5">
<h3 class="font-semibold">Your choices</h3>
<p class="mt-2 text-sm leading-6 text-muted-foreground">
You may update account information, unsubscribe from marketing, manage
cookies, or submit an applicable privacy request.
</p>
</div>
</div>
</section>
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<h2 id="privacy-contents-heading" class="text-lg font-bold">
Policy contents
</h2>
<ol class="mt-4 space-y-2 text-sm">
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#scope">1. Scope</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#information-we-collect">2. Information we collect</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#how-we-use-information">3. How we use information</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#payments">4. Payments</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#cookies">5. Cookies and analytics</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#disclosures">6. Information disclosures</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#retention">7. Retention</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#security">8. Security</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#your-rights">9. Your privacy rights</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#marketing">10. Marketing communications</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#children">11. Children’s privacy</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#international">12. International users</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#third-party-links">13. Third-party links</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#changes">14. Changes to this policy</a></li>
<li><a class="text-muted-foreground hover:text-primary hover:underline" href="#contact">15. Contact us</a></li>
</ol>
</nav>
</aside>
<!-- Policy -->
<article class="min-w-0 space-y-5">
<section id="scope" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">1. Scope</h2>
<div class="mt-4 space-y-4 leading-7 text-muted-foreground">
<p>
This Privacy Policy applies to personal information processed by
Van-Again through vanagain.com, our Shopify storefront, customer
accounts, order and support communications, newsletters, and related
services that link to this policy.
</p>
<p>
Van-Again is the business responsible for the personal information
described in this policy. Shopify and other service providers also
process information on our behalf or under their own terms and
privacy notices.
</p>
</div>
</section>
<section id="information-we-collect" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">2. Information we collect</h2>
<div class="mt-4 space-y-5 leading-7 text-muted-foreground">
<p>
The information we collect depends on how you interact with
Van-Again.
</p>
<div>
<h3 class="font-semibold text-foreground">Information you provide</h3>
<ul class="mt-3 list-disc space-y-2 pl-5">
<li>Name and contact information</li>
<li>Email address and telephone number</li>
<li>Billing and shipping addresses</li>
<li>Customer-account credentials and preferences</li>
<li>Order history, saved products, wishlists, and reward activity</li>
<li>Vehicle information supplied for product-fitment assistance</li>
<li>Messages, support requests, reviews, and other correspondence</li>
<li>Marketing preferences and newsletter subscriptions</li>
</ul>
</div>
<div>
<h3 class="font-semibold text-foreground">Order and transaction information</h3>
<ul class="mt-3 list-disc space-y-2 pl-5">
<li>Products purchased or returned</li>
<li>Order value, discounts, taxes, and shipping charges</li>
<li>Payment status and limited payment-related information</li>
<li>Shipment, delivery, return, and refund records</li>
<li>Fraud-prevention and transaction-risk information</li>
</ul>
</div>
<div>
<h3 class="font-semibold text-foreground">Information collected automatically</h3>
<ul class="mt-3 list-disc space-y-2 pl-5">
<li>IP address and approximate location</li>
<li>Browser, device, and operating-system information</li>
<li>Pages viewed, links selected, and referring pages</li>
<li>Cart, checkout, session, and account activity</li>
<li>Cookie identifiers and similar technologies</li>
<li>Security, diagnostic, and performance information</li>
</ul>
</div>
<div>
<h3 class="font-semibold text-foreground">Information from other sources</h3>
<p class="mt-2">
We may receive information from Shopify, payment processors,
shipping carriers, fraud-prevention providers, analytics
providers, advertising services, customer-support tools, and
integrations you choose to use.
</p>
</div>
</div>
</section>
<section id="how-we-use-information" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">3. How we use information</h2>
<ul class="mt-5 list-disc space-y-3 pl-5 leading-7 text-muted-foreground">
<li>Process, fulfill, ship, track, return, and refund orders</li>
<li>Create and maintain customer accounts</li>
<li>Respond to fitment questions and customer-support requests</li>
<li>Communicate about orders, account activity, and service notices</li>
<li>Operate wishlists, rewards, and other customer features</li>
<li>Detect and prevent fraud, abuse, and security incidents</li>
<li>Maintain, troubleshoot, and improve our website and services</li>
<li>Understand store usage and measure business performance</li>
<li>Send marketing communications when permitted or requested</li>
<li>Comply with tax, accounting, legal, and regulatory obligations</li>
<li>Establish, exercise, or defend legal claims</li>
</ul>
</section>
<section id="payments" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">4. Payments</h2>
<div class="mt-4 space-y-4 leading-7 text-muted-foreground">
<p>
Payments are processed through Shopify and the payment providers
made available during checkout. Van-Again does not directly store
complete payment-card numbers or card security codes on its own
web server.
</p>
<p>
Payment providers may collect and process payment credentials,
billing information, device information, and transaction details
under their own privacy notices and contractual obligations.
</p>
<p>
Van-Again may receive limited payment information, such as the
payment method, card brand, partial account details, payment status,
fraud indicators, and transaction identifiers, as necessary to
administer an order.
</p>
</div>
</section>
<section id="cookies" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">5. Cookies and similar technologies</h2>
<div class="mt-4 space-y-4 leading-7 text-muted-foreground">
<p>
Van-Again, Shopify, and approved service providers use cookies,
pixels, local storage, and similar technologies to operate the
storefront, remember preferences, maintain carts and sessions,
measure performance, protect accounts, and understand how visitors
use the site.
</p>
<p>Cookies may include:</p>
<ul class="list-disc space-y-2 pl-5">
<li>
<strong class="font-semibold text-foreground">Essential cookies</strong>
needed for storefront, checkout, security, and account functions
</li>
<li>
<strong class="font-semibold text-foreground">Functional cookies</strong>
that remember selections and improve usability
</li>
<li>
<strong class="font-semibold text-foreground">Analytics cookies</strong>
that help us understand traffic and performance
</li>
<li>
<strong class="font-semibold text-foreground">Advertising cookies</strong>
used when applicable to measure campaigns or personalize advertising
</li>
</ul>
<p>
You can manage cookies through your browser and through any cookie
or privacy controls displayed on the store. Disabling essential
cookies may prevent portions of the site, cart, account, or checkout
from functioning correctly.
</p>
<a
href="/pages/contact"
class="inline-flex font-semibold text-primary underline-offset-4 hover:underline"
>
Contact us with a cookie or privacy question →
</a>
</div>
</section>
<section id="disclosures" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">6. When we disclose information</h2>
<div class="mt-4 space-y-4 leading-7 text-muted-foreground">
<p>
We may disclose personal information when reasonably necessary to
operate the store and provide requested products or services,
including to:
</p>
<ul class="list-disc space-y-3 pl-5">
<li>Shopify and storefront infrastructure providers</li>
<li>Payment processors and fraud-prevention providers</li>
<li>UPS, USPS, customs agents, and other shipping providers</li>
<li>Email, customer-support, analytics, and marketing providers</li>
<li>Professional advisers, accountants, insurers, and legal counsel</li>
<li>Government authorities or other parties when legally required</li>
<li>A buyer, investor, or successor in connection with a business transaction</li>
</ul>
<p>
Service providers may process information only for authorized
purposes or as otherwise permitted under their agreements and
applicable law.
</p>
<p>
We do not sell customer contact information in exchange for money.
Certain analytics or advertising activities may be treated as a
“sale,” “sharing,” or targeted advertising under some state privacy
laws even when no money is exchanged. Where required, Van-Again
provides applicable privacy choices or opt-out mechanisms.
</p>
</div>
</section>
<section id="retention" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">7. Data retention</h2>
<div class="mt-4 space-y-4 leading-7 text-muted-foreground">
<p>
Van-Again retains personal information for as long as reasonably
necessary to fulfill the purposes described in this policy,
maintain business and tax records, resolve disputes, enforce
agreements, prevent fraud, and comply with legal obligations.
</p>
<p>
Retention periods vary based on the type of information, the
transaction or relationship involved, applicable legal obligations,
and whether the information is needed for security or dispute
resolution.
</p>
</div>
</section>
<section id="security" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">8. Information security</h2>
<div class="mt-4 space-y-4 leading-7 text-muted-foreground">
<p>
Van-Again uses reasonable administrative, technical, and physical
safeguards intended to protect personal information. The storefront
uses encrypted HTTPS connections, and payment data is handled
through Shopify and authorized payment providers.
</p>
<p>
No system, storage method, or internet transmission is guaranteed
to be completely secure. Customers should use unique passwords,
protect account credentials, and contact us promptly if they
suspect unauthorized account activity.
</p>
</div>
</section>
<section id="your-rights" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">9. Your privacy rights</h2>
<div class="mt-4 space-y-4 leading-7 text-muted-foreground">
<p>
Depending on where you live and subject to applicable limitations
and exceptions, you may have the right to:
</p>
<ul class="list-disc space-y-3 pl-5">
<li>Request access to personal information</li>
<li>Request correction of inaccurate information</li>
<li>Request deletion of certain information</li>
<li>Request a portable copy of certain information</li>
<li>Object to or restrict certain processing</li>
<li>Opt out of certain sales, sharing, or targeted advertising</li>
<li>Withdraw consent where processing depends on consent</li>
<li>Appeal a denied privacy request where applicable</li>
</ul>
<p>
To submit a request, contact
<a
href="mailto:sales@vanagain.com"
class="font-medium text-primary underline-offset-4 hover:underline"
>
sales@vanagain.com
</a>.
We may need to verify your identity before completing the request.
Authorized agents may be required to provide proof of authority.
</p>
<p>
Van-Again will not discriminate against you for exercising an
applicable privacy right.
</p>
</div>
</section>
<section id="marketing" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">10. Marketing communications</h2>
<div class="mt-4 space-y-4 leading-7 text-muted-foreground">
<p>
Transactional messages concerning orders, accounts, fraud,
security, shipping, returns, or support are sent as needed to
provide requested services.
</p>
<p>
Marketing emails are sent when you subscribe, provide consent, or
when otherwise permitted by applicable law. You may unsubscribe
using the link contained in a marketing message. Unsubscribing from
marketing does not stop transactional or service-related messages.
</p>
</div>
</section>
<section id="children" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">11. Children’s privacy</h2>
<div class="mt-4 space-y-4 leading-7 text-muted-foreground">
<p>
Van-Again’s products and services are intended for a general adult
audience and are not directed to children under 13.
</p>
<p>
We do not knowingly collect personal information from children
under 13. If you believe a child has provided personal information
to us, contact us so that we can review and, where appropriate,
delete the information.
</p>
</div>
</section>
<section id="international" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">12. International users and data transfers</h2>
<div class="mt-4 space-y-4 leading-7 text-muted-foreground">
<p>
Van-Again is based in the United States. Shopify and other service
providers may process or store information in the United States,
Canada, or other countries where they maintain facilities.
</p>
<p>
Privacy laws in those locations may differ from the laws in your
country. Where required, service providers use contractual or other
legal safeguards for international transfers.
</p>
</div>
</section>
<section id="third-party-links" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">13. Third-party links and services</h2>
<div class="mt-4 space-y-4 leading-7 text-muted-foreground">
<p>
Our website may link to third-party websites, products, or services.
Van-Again does not control those third parties and is not
responsible for their privacy, security, or content practices.
</p>
<p>
Review the privacy notice of any external service before providing
personal information.
</p>
<p>
Shopify’s privacy information is available through Shopify’s own
legal and privacy resources.
</p>
</div>
</section>
<section id="changes" class="scroll-mt-6 rounded-2xl border bg-card p-6 shadow-sm sm:p-8">
<h2 class="text-2xl font-bold tracking-tight">14. Changes to this Privacy Policy</h2>
<div class="mt-4 space-y-4 leading-7 text-muted-foreground">
<p>
We may update this Privacy Policy to reflect changes in our
services, technology, legal obligations, or data practices.
</p>
<p>
The revised policy will be posted on this page with an updated
effective date. When legally required, we may provide additional
notice by email, storefront notice, or another appropriate method.
</p>
</div>
</section>
<section id="contact" class="scroll-mt-6 overflow-hidden rounded-2xl border bg-card shadow-sm">
<div class="border-b bg-muted/20 p-6 sm:p-8">
<p class="text-sm font-semibold uppercase tracking-wider text-primary">
Privacy contact
</p>
<h2 class="mt-2 text-2xl font-bold tracking-tight">
15. Contact Van-Again
</h2>
<p class="mt-3 leading-7 text-muted-foreground">
Contact us with questions about this Privacy Policy or to submit an
applicable privacy request.
</p>
</div>
<div class="grid gap-6 p-6 sm:grid-cols-2 sm:p-8">
<div>
<h3 class="font-semibold">Van-Again</h3>
<address class="mt-3 not-italic leading-7 text-muted-foreground">
111 Canary Road<br>
Millville, NJ 08332<br>
United States
</address>
</div>
<div class="space-y-4">
<div>
<p class="text-xs font-semibold uppercase tracking-wide text-muted-foreground">
Email
</p>
<a
href="mailto:sales@vanagain.com"
class="mt-1 inline-block font-medium text-primary underline-offset-4 hover:underline"
>
sales@vanagain.com
</a>
</div>
<div>
<p class="text-xs font-semibold uppercase tracking-wide text-muted-foreground">
Toll-free
</p>
<a
href="tel:+18882508139"
class="mt-1 inline-block font-medium underline-offset-4 hover:underline"
>
(888) 250-8139
</a>
</div>
<div>
<p class="text-xs font-semibold uppercase tracking-wide text-muted-foreground">
Local telephone
</p>
<a
href="tel:+18563274936"
class="mt-1 inline-block font-medium underline-offset-4 hover:underline"
>
(856) 327-4936
</a>
</div>
</div>
</div>
</section>
</article>
</div>
<!-- Related policies -->
<section class="mt-12" aria-labelledby="related-policies-heading">
<div class="mb-6">
<p class="text-sm font-semibold uppercase tracking-wider text-primary">
Related information
</p>
<h2
id="related-policies-heading"
class="mt-2 text-2xl font-bold tracking-tight sm:text-3xl"
>
Customer Policies & Support
</h2>
</div>
<div class="grid gap-4 sm:grid-cols-2 lg:grid-cols-4">
<a
href="/policies/terms-of-service"
class="group rounded-xl border bg-card p-5 shadow-sm transition hover:border-primary/40 hover:shadow-md"
>
<h3 class="font-semibold group-hover:text-primary">Terms of Service</h3>
<p class="mt-2 text-sm leading-6 text-muted-foreground">
Review the terms governing use of the Van-Again store.
</p>
</a>
<a
href="/policies/refund-policy"
class="group rounded-xl border bg-card p-5 shadow-sm transition hover:border-primary/40 hover:shadow-md"
>
<h3 class="font-semibold group-hover:text-primary">Returns & Refunds</h3>
<p class="mt-2 text-sm leading-6 text-muted-foreground">
Review return eligibility, authorization, store credit, and refunds.
</p>
</a>
<a
href="/pages/shipping-information"
class="group rounded-xl border bg-card p-5 shadow-sm transition hover:border-primary/40 hover:shadow-md"
>
<h3 class="font-semibold group-hover:text-primary">Shipping Information</h3>
<p class="mt-2 text-sm leading-6 text-muted-foreground">
Learn about shipping services, delivery, tracking, and customs.
</p>
</a>
<a
href="/pages/contact"
class="group rounded-xl border bg-card p-5 shadow-sm transition hover:border-primary/40 hover:shadow-md"
>
<h3 class="font-semibold group-hover:text-primary">Contact Support</h3>
<p class="mt-2 text-sm leading-6 text-muted-foreground">
Contact Van-Again with an order, product, account, or privacy question.
</p>
</a>
</div>
</section>
</div>
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"name": "Van-Again",
"url": "https://vanagain.com/",
"email": "sales@vanagain.com",
"telephone": "+1-888-250-8139",
"address": {
"@type": "PostalAddress",
"streetAddress": "111 Canary Road",
"addressLocality": "Millville",
"addressRegion": "NJ",
"postalCode": "08332",
"addressCountry": "US"
}
}
]
}
</script>