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Delivery and fulfillment
Shipping Information
Van-Again ships through UPS and USPS. In-stock orders placed before 2:00 p.m. Eastern Time on business days generally ship the same day. Available services, delivery estimates, and shipping rates are calculated live at checkout.
Van-Again shipping at a glance
We ship automotive parts throughout the United States and worldwide using UPS and USPS. In-stock orders received before 2:00 p.m. Eastern Time generally leave our facility the same business day. Shipping services, prices, and estimated delivery dates are shown during checkout.
Order cutoff
2:00 p.m. ET
Carriers
UPS and USPS
Rates
Calculated at checkout
International
Worldwide delivery
Carrier options
UPS and USPS Shipping Options
The carrier services available for an order depend on its destination, package dimensions, weight, and contents.
USPS
United States Postal Service
USPS may be a practical option for smaller packages, lightweight parts, residential addresses, and destinations served efficiently through the postal network.
UPS
Ground and expedited services
UPS is commonly used for larger, heavier, higher-value, or time-sensitive automotive parts and packages.
Fulfillment schedule
Order Processing Times
In-stock orders placed before 2:00 p.m. Eastern Time on a business day generally ship that day. Orders placed after the cutoff, over a weekend, or on a recognized holiday are processed on the next business day.
Business days are Monday through Friday, excluding recognized holidays.
In-stock items
Generally ship the same business day when ordered before the 2:00 p.m. Eastern Time cutoff.
Backordered items
We will contact you by email with available options, which may include waiting, removing the item, choosing an alternative, or canceling the affected item.
Orders containing both in-stock and backordered products may be held until all items are available unless separate shipping arrangements are made.
Global delivery
International Shipping
We ship worldwide
Available international services and rates are calculated live at checkout.
International delivery times vary by destination, carrier service, customs processing, local carrier handling, package class, and order contents.
Customs, duties, and import taxes
The recipient is responsible for customs duties, import taxes, brokerage charges, handling fees, and other government-imposed charges unless they are explicitly included at checkout. Customs delays are outside Van-Again’s control.
Shipment status
Track Your Van-Again Order
Follow your shipment
Once your order ships, we will send a confirmation email containing available tracking information. Registered customers can also review order status and shipment details from their account.
Tracking may take several hours to become active after the carrier receives or scans the package.
Frequently asked questions
Van-Again Shipping FAQ
Quick answers about processing, delivery, international orders, and tracking.
In-stock orders placed before 2:00 p.m. Eastern Time on a business day generally ship that same day. Orders placed later, over a weekend, or on a recognized holiday are processed on the next business day.
Which shipping carriers does Van-Again use? +Van-Again ships orders through UPS and the United States Postal Service. Available carrier services are displayed during checkout based on the package and destination.
How are shipping rates calculated? +Shipping rates are calculated live at checkout using the destination, carrier service, package dimensions, package weight, and order contents.
Does Van-Again ship internationally? +Yes. Van-Again ships worldwide where supported carrier services are available. International customers are responsible for customs duties, import taxes, brokerage charges, and related fees unless those charges are explicitly included at checkout.
Where can I find my tracking information? +Tracking information is sent by email after shipment. Registered customers can also review shipment status through the order tracking page .
What happens if an item is backordered? +We will contact you by email with available options. Depending on the order, you may choose to wait, remove the backordered item, select an available alternative, or cancel the affected item.
Helpful resources
Continue Shopping or Get Support
Browse VW Parts
Explore Van-Again’s available replacement parts and accessories.
Track an Order
Review your order status and available shipment information.
Returns and Refunds
Read our return eligibility, store credit, and refund terms.
Contact Van-Again
Get help with products, orders, fitment, or special shipments.
Need a hand?
Questions about your shipment?
Contact Ken Wilford and the Van-Again support team for help with shipping, backorders, oversized parts, international delivery, or order status.